Customer Service

We're here to help. Get in touch with us anytime.

How Can We Help?

Live Chat

Chat with our team in real-time

9 AM - 9 PM EST

Email Support

Send us an email and get a response within 24 hours

support@vericargo.com

Phone Support

Call our support team directly

1-800-VERICARGO

Frequently Asked Questions

How do I track my order?

You can track your order in your account dashboard under "My Orders" or click the tracking link in your order confirmation email.

What is your return policy?

Most items can be returned within 30 days of purchase if they are unused and in original condition. Some items have different return policies - check the product page for details.

How do I contact a seller?

You can message sellers directly through the platform. Go to your order and click "Contact Seller" to send a message.

Is my payment information secure?

Yes! We use industry-standard encryption and secure payment gateways to protect your payment information.